Registrar Lock is a security feature that prevents unauthorized or unintended domain transfers. In most cases, Registrar Lock is enabled by default, you must therefore contact your current Registrar is you wish to disable it.
You must wait at least 60 days from registration before transferring your domain. Additionally, domains cannot be transferred within a 60-day period after previous transfer (see ICANN's 'Policy on Transfer of Registrations Between Registrars').
If your domain transfer has failed due to this error, please make sure that:
- The domain was not created or transferred within past 60 days;
- Registrar Lock is disabled. Domain status in WHOIS should be changed from ‘ClientTransferProhibited’ to ‘OK’.
Once you have confirmed the above criteria, you may resubmit the transfer.
Refund information
All Ekhteear transfers are risk-free. In case of transfer failure, a full refund will be issued to your Ekhteear account balance. This information can be found in your Ekhteear account Dashboard.
Once all modifications are made and the domain name is prepared for transfer, you may resubmit the transfer at Domain - Transfers page and select ‘Accounts Funds’ as the payment method during checkout.
If you paid for the transfer with a credit card or PayPal and no longer wish to transfer your domain, our Support Team will gladly assist in refunding your payment to the appropriate service.
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Updated
10/30/2015
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