You may not start the transfer process for a domain if there is already a pending transfer order in our system.
Check the pending transfers in Dashboard section of your account.
If there is a pending transfer currently in your Ekhteear account, you must wait until that transfer is complete before starting the transfer process again. Otherwise, you may contact Ekhteear support and request to cancel the current transfer.
Refund information
All Ekhteear transfers are risk-free. In case of transfer failure, a full refund will be issued to your Ekhteear account balance. This information can be found in your Ekhteear account Dashboard.Once all modifications are made and the domain name is prepared for transfer, you may resubmit the transfer at Domain - Transfers page and select ‘Account Funds’ as the payment method during checkout.
If you paid for the transfer with a credit card or PayPal and no longer wish to transfer your domain, our Support Team will gladly assist in refunding your payment to the appropriate service.
